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Product information

These FAQs might help

Can I buy replacement parts for my KeepCup?

KeepCup products are made to last, with a modular design and replacement parts available so you can replace the part, not the product.

You can buy replacement parts for KeepCup Original, KeepCup Brew and KeepCup Thermal press lid ranges on our website’s replacement parts section. Replacement parts for KeepCup Bottle are not yet available. 

For our US and Canadian customers: Please note, our US store offers very limited replacement parts at the moment, due to current range, demand and logistical challenges. Unfortunately replacement parts are not available in Canada.

How do I care for my KeepCup?

Buy once, buy well, and care well! We’ve given careful consideration to the design of our KeepCup products to ensure they’re hygienic and easy to use, fit for purpose, and made to last.

Here’s everything you need to know about KeepCup Care.

Why plastic? Are KeepCups BPA and BPS free?

You can find information about all our materials, including why we use plastic, on our materials page.

All KeepCups are free from BPA, BPS, phthalates, lead and cadmium. We regularly independently lab test all KeepCup products to meet various global food safe requirements which include; EU, FDA, Prop 65, BPA & BPS Free, Chinese GB.

If you still need help, let us know

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